With our integration to version 3.0 of the Google My Business API, review engagement at scale is simple and efficient. You can listen to Google Reviews across multiple locations and respond to them directly from the Reviews tab in your Activity Feed
To take full advantage of this update, you'll need to re-connect your Google listings through the new API. Here's a quick breakdown of the process:
Note: If you manage multiple profiles, either as a profile admin or hub admin/owner, you'll need to update each account individually. Use the Location Switcher to change to the next profile and repeat steps 2 through 5 until each of your locations has been updated.