Getting Started

Understanding Hub Account Structure
Most Rallio accounts are comprised of two basic levels: The Hub level, where the Hub Admins have overall access to a group of locations, as well as the Prof...
Tue, 2 Apr, 2019 at 3:01 PM
Hub Dashboard Overview
The Hub Dashboard is a high-level overview of the Profiles that you have in Rallio. If you’re a Hub Owner or Admin, you’ll have access to this as well as an...
Wed, 20 Mar, 2019 at 4:57 PM
Navigating Between Hubs and Profiles
As a Rallio user, you may have access to multiple profiles and Hubs. In this article, we’ll explore a few account navigation best practices for profile admi...
Thu, 21 Mar, 2019 at 12:17 PM
*New* Add Location
We are excited to announce the launch of our new add location button! Instead of having to email Customer Success (even though I will miss your emails) you ...
Mon, 25 Mar, 2019 at 11:22 AM
Add/Create/Remove Users on the Hub Level
When your Rallio account is created, our support team will provide you with any user accounts that you need created for your business. As time goes o...
Thu, 21 Mar, 2019 at 1:52 PM
Working With Hub Permissions
Depending on your organization’s social media policy, you may need to alter what actions Profile Admins can take. This is where permissions come in handy. A...
Tue, 2 Apr, 2019 at 4:24 PM
Hub Reviews
Reviews from your customers can provide valuable insight for your business. Replying to reviews is a wonderful way learn from your customers and build their...
Mon, 1 Apr, 2019 at 12:04 PM
Hub Sandbox
The Rallio Sandbox is a custom, filtered view of the Outbox that allows you to see Profile-generated content. Hub admins and owners can monitor all outgoing...
Tue, 26 Mar, 2019 at 12:04 PM
Hub Outbox
The Outbox in Rallio is just like any other outbox: It holds outgoing activity. Whether the interaction came from your Rallio account or was posted directly...
Fri, 5 Apr, 2019 at 9:58 AM
*New* Connection Grid
Managing multiple locations and wondering if there social media profiles are connected? Not sure if a single location has its facebook, twitter yelp or goog...
Tue, 26 Mar, 2019 at 1:40 PM